For Immediate Release

Source: United States Virgin Islands Department of Tourism


Alani Henneman-Todman, U.S. Virgin Islands Department of Tourism +1 340 774-8784

Keisha Nelson, Marketplace Excellence +1 201 861-2056


ST. THOMAS, U.S. Virgin Islands (February 19, 2021) – The Department of Tourism’s St. Thomas office is experiencing phone outages today, February 19, 2021.

Assistant Commissioner of Tourism Alani Henneman-Todman reported that the department is working with the service provider to restore the service.

“We apologize for any inconvenience this outage may have caused, and will continue to liaise with our telecommunications provider to resolve this matter,” she stated.

Assistant Commissioner Henneman-Todman advised that, in the interim, callers should contact the Department of Tourism’s St. Croix office at (340) 772-0357.

For information regarding the USVI Travel Screening Portal, the Department of Tourism is also responding to inquiries sent to
About the U.S. Virgin Islands
For more information about the United States Virgin Islands, go to, follow us on Instagram (@visitusvi) and Twitter (@usvitourism), and become a fan on Facebook ( When traveling to the U.S. Virgin Islands, U.S. citizens enjoy all the conveniences of domestic travel – including on-line check-in – making travel to the U.S. Virgin Islands easier than ever. As a United States Territory, travel to the U.S. Virgin Islands does not require a passport from U.S. citizens arriving from Puerto Rico or the U.S. mainland. Entry requirements for non-U.S. citizens are the same as for entering the United States from any foreign destination. Upon departure, a passport is required for all but U.S. citizens.