Travelling to the U.S. Virgin Islands?

For Immediate Release

Source: United States Virgin Islands Department of Tourism

Contact: Alani Henneman-Todman + 1 340 642-9789

Keisha Nelson + 1 201 861-2056

In winners’ row: Taxi Ambassadors Nico VanHolten in St. Thomas (left); Elvis Sprauve of St. John (top right); and Andre Toussaint of St. Croix.


UNITED STATES VIRGIN ISLANDS (November 23, 2016) – Andre Toussaint of St. Croix, Elvis Sprauve of St. John and Nico VanHolten of St. Thomas are the first round of winners in the Department of Tourism’s inaugural “Taxi-Text-To-Win” incentive promotion, designed to enhance the USVI Taxi Ambassadors’ welcome experience for visitors.

This innovative campaign, which launched on October 1, is the newest component of the Department’s customer service initiative, which rewards taxi drivers who provide first-class service, as well as incentivize visitors who share positive feedback about their experience while on island.

Visitors disembarking at one of the land or sea ports in the U.S. Virgin Islands, who receive excellent service from a taxi driver, are encouraged to text “VINice” to 63211 and give a brief description about their welcome experience, along with their driver’s name and license plate number to win a return trip to the USVI.

Each month, one Taxi Ambassador from each of the three islands (St. Croix, St. John and St. Thomas) will be selected based on the most positive texts, and will receive a $200 gas certificate to use at participating gas stations throughout the Territory.

“The Taxi Text-To-Win program offers both Taxi Ambassadors and visitors an opportunity to be rewarded for providing excellent customer service and sharing positive feedback about their experience in the Territory,” said Commissioner of Tourism Beverly Nicholson Doty. “This initiative encourages visitor engagement with taxi drivers, while allowing the Department to capture important data on the guest experience,” she continued.

Commissioner Nicholson-Doty added that “there are many unsung heroes in our hospitality industry, and there is a need to truly highlight the ladies and gentlemen on the frontline who welcome visitors to our shores each day.”

For more information about the United States Virgin Islands, go to, follow us on Twitter (@USVITourism) and become a fan on Facebook ( When traveling to the U.S. Virgin Islands, U.S. citizens enjoy all the conveniences of domestic travel – including on-line check-in – making travel to the U.S. Virgin Islands easier than ever. As a United States Territory, travel to the U.S. Virgin Islands does not require a passport from U.S. citizens arriving from Puerto Rico or the U.S. mainland. Entry requirements for non-U.S. citizens are the same as for entering the United States from any foreign destination. Upon departure, a passport is required for all but U.S. citizens.